Apple To Release Software Update To Fix iPhone Slowdown
Apple Inc will release a software update that will allow users to turn off a feature that slows down iPhones when batteries are low on charge, Chief Executive Tim Cook said.
The tech giant will release a test version of its iOS software next month that shows users the health of their batteries and will let them turn off a phone-slowing feature meant to prevent sudden shutdowns in iPhones with older batteries, Cook said in an interview.
Cook said the phone-slowing software, released last year, was intended to make sure that iPhone users did not get cut off in the middle of an important call or text message because of an old battery.
“We will tell somebody we are reducing your performance by some amount in order to not have an unexpected restart, and if you don’t want it, you can turn it off,” Cook said. “We don’t recommend it because we think that people’s iPhones are really important to them and you can never tell when something is so urgent. Our actions were all in service of the user.”
An Apple spokeswoman declined to comment beyond Cook’s remarks or say when the update would be available to consumers.
Apple caught heat earlier this year when it was found to purposefully slow down iPhone 6, iPhone 6s and iPhone 6s Plus devices with older batteries. The company said the intention was to slow the phones to preserve aging batteries and prevent the devices from automatically restarting.
The issue struck a nerve on social media, where many voiced a theory that Apple intentionally slows down older phones to encourage customers to buy new ones. No credible evidence has emerged that Apple has ever done so. On Dec. 28, Apple issued a public apology to customers over the battery issue and said it has never purposely shortened the life of its products.
Apple also lowered the price of battery replacements for affected models from $79 to $29.
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